Behind The Scenes
Shipping & Returns
How much is shipping?
We offer free shipping on all orders within Australia! If you require your order to be expressed post, please select this option at checkout for an added cost of $15.
What is your return policy?
We offer exchanges for a store credit within 7 days of receiving your order, on all unworn items excluding earrings. Orders purchased with a discount code or on sale are final. A credit note will be issued upon return of the order & inspection.
Do you ship internationally?
We ship worldwide using Australia Post standard services. Your order is packed and shipped within 1-2 business days of your purchase. Average delivery time for domestic orders is 5-24 business days with Australia Post.
What are the duties & taxes on international orders?
Dhahab uses DDU (Delivery Duty Unpaid) service, which means you pay an ex-tax price at the checkout and are subject to any relevant local duties and taxes once the parcel arrives at your country. If you have any questions, please don't hesitate to reach out to info@dhahabjewellery.com.
When will my order be packed?
Your order is packed and shipped within 1-2 business days of your purchase. Average delivery time for domestic orders is 3-7 business days with Australia Post.
Contact
Still have questions? We're happy to help! Please email us at info@dhahabjewellery.com and we will get back to you within 24 hours.